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Tenant Handbook

  • Introduction
    • Welcome to Merchandise Mart
    • About Merchandise Mart Properties, Inc
    • About the Merchandise Mart
    • Search
  • General
    • Contact Information
    • Holidays
    • Rent Payments & Account Questions
    • Forms & Memos
    • Parking
    • Mail Services
  • Security
    • Overview
    • Building Access
    • Building Passes
    • Emergency Contact List
    • General Office Security
    • Key and Lock Policy
    • Lost and Found
    • Pedestrian Bridge Operation
    • Solicitation
  • Emergency Procedures
    • Elevator Malfunctions
    • Emergency Contacts
    • Evacuation
    • Fire Life and Safety
    • Flooding
    • Homeland Security
    • Medical Emergency
    • Power Failure
    • Severe Weather
    • Toxic Hazards
    • Civil Disturbance
    • Bomb Threat
  • Operations
    • Charge-Out Rates
    • Cleaning
    • Dock Operations
    • Service Providers
    • Service Desk / Angus
    • Space Comfort
  • Sustainability
    • Overview
    • Carpooling
    • Composting Program
    • Green Tips
    • I-Go Car Sharing
    • LEED Certification
    • Recycling
  • Amenities
    • Fine Dining
    • Food Service & Retail
    • Health Club
    • Venue Space and Event Planning
    • Divvy Bike Sharing
    • Parking
    • CTA - Chicago Transit Authority
  • Policies & Insurance
    • Business Licences
    • Deliveries Via Passenger Elevators
    • Insurance
    • No Solicitation
    • Noise Complaints
    • Rules and Regulations
    • Smoking
    • Media - Photography - Videography
  • Neighborhood
    • Banks and ATM's
    • Business Services
    • Directions to The Merchandise Mart
    • Entertainment
    • Hotels
    • Restaurants
    • Transportation
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