Important Notes

If you call 911 as a result of a medical emergency, please be sure also to notify Security with your name, callback number, and location so that an officer may swiftly guide the paramedics to your exact location.

• Call Emergency Services at 911.
• Provide the Emergency Dispatcher with the following information:
  1. Your name
  2. Building's name and address - Merchandise Mart, 222 Merchandise Mart Plaza.
  3. Your specific floor number and exact location of the emergency
  4. Any pertinent details of the accident or illness
• Do not move the injured/ill person. Attempt to make them as comfortable as possible.
• If feasible, send someone to meet the emergency unit upon its arrival at your suite's main entrance.
• Call Security at (312) 527-7700 , advise that you have called 911 and briefly describe the nature of the emergency.
• Determine, if possible:
  1. Name, address, and age of the injured/ill person
  2. The nature of the problem, as best you can surmise
  3. All known allergies and current medications taken by the individual
  4. A local doctor

Fire Prevention

Do not accumulate quantities of discarded files or other paper trash in your office or storage area. Pay special attention to housekeeping in those departments that produce quantities of debris, such as duplication machines, mailing and receiving rooms.

Do not store large quantities of flammable solvents, duplicating fluids, or other combustible fluids.

Keep electrical appliances in good repair. Report unsafe conditions to the Service Desk at (312) 527-6000.

When furnishing an office, consider the fire potential of materials used in large amounts, like overstuffed chairs, settees, couches or anything that could become a combustible item. Such furnishings should be flame-proofed.

Where potential for fire is especially high, such as supply rooms, tenants may wish to consider installing additional fire extinguishers.

THE MART is a "No Smoking" building.

Fire Emergency

IF YOU DISCOVER A FIRE, you should remain calm and:

• Call 911 from a safe location.
• After 911, call Security at (321) 527-7700.
• Evacuate or relocate and assist all others in the immediate area.
• Close doors behind you to isolate fire.
• Proceed to stairwells and listen for instructions. NEVER use the elevators.
• Be cautious when opening doors so as not to spread the fire.
• Touch any door to see if it is hot before opening.
• If smoke is present, stay low and crawl with your body against the floor. The clearest air is near the floor.
• If forced to make a dash through smoke or flame, hold your breath and cover your nose and mouth with an article of clothing.

If you are in the elevator and it stops for no apparent reason, remember to remain calm. Pressing the emergency button within the cab will alert Security that the elevator is malfunctioning. The cab number will be identified, and so too, the specific floor on which it is stuck. The Guard will establish two-way communication with the elevator's occupants until help has arrived.

In the event of a power outage, elevators will continue to operate using our emergency power generator. Should an outage occur, elevator lights will remain on, but the car itself will temporarily cease moving. Each elevator will automatically return to the lobby, their doors will open, and they will remain inoperable until the power has been restored.

IN THE EVENT OF A FIRE, ELEVATORS MUST NOT BE USED FOR EVACUATION. USE THE STAIRWELLS.

In the event of power failure, THE MART's emergency generators will provide power for certain basic building functions. Those functions include:

• Activating emergency lights on each floor throughout the building, including all Exit signs.
• Activating all stairwell lighting.
• Activating the building's emergency Fire, Life and Safety Systems as well as the building's communication systems.
• Recalling all elevators to the ground floor lobby. (One elevator will remain operative for use by Security to assist handicapped persons or to take service crews and equipment into the building, as needed.)

It is seldom necessary to evacuate the building during a power failure. Unless you are directed to do so through the emergency communication system, please remain in your offices.

In order to keep lines open for emergencies, please DO NOT CALL the Security Office unless you have an emergency or need to notify us of the location of a disabled employee.

When severe weather conditions become apparent, the U.S. Weather Bureau describes conditions by two (2) classifications, a Watch or a Warning. This applies to the reporting of severe thunderstorms, the approach of weather conditions favoring the formation of tornadoes, a hurricane condition, a winter storm condition, etc. A Watch becomes effective when atmospheric conditions are present that can produce the particular weather phenomenon. A Warning means that the weather condition has been spotted and prompt action must be taken to enhance safety.

Except in very rare circumstances, the decision to evacuate the building based on the above weather reports will not be made by Building Management, but rather by each Tenant Company. However, in the event these conditions do exist, the following guidelines should be adhered to:

• Remain calm and do not panic.
• Move away from outside windows. If windows in your space are supplied with blinds, please close the blinds to add protection from broken glass.
• If evacuated, use an interior route, away from large expanses of glass and do not return to your space until advised to do so.
• Use the stairwells rather than the elevators.

We believe it is important to remind you of the procedures in place at THE Mart to ensure that our tenants and their visitors are prepared to act quickly and calmly in an emergency.

Not every emergency situation requires evacuation. In case of fire, the Chicago Fire Department takes the lead in determining whether an evacuation is necessary. Because of the size of the Building and the fact that the Building is fully sprinklered, it is not usually recommended, and in fact discouraged for safety reasons, that the entire Building be evacuated for an isolated and contained fire. In other emergency situations, either the Chicago Police or Fire Department will advise you if the Building or a portion is being evacuated.

• Refer to emergency plans on your floor or contact the Security Office for a floor plan, which shows the stairway exits on your floor.
• Please review the floor plan with your staff and post this floor plan in a prominent place in your space.
• We recommend that each tenant and its employees physically find the four stairways that are closest to your space.
• We suggest that a responsible person in each tenant space tell all new hires about the safety procedures and take them to the four closest stairways. Existing staff should be reminded of these procedures on a quarterly basis.
• We encourage all of our tenants to develop their own evacuation procedures and to conduct fire drills. Please contact Security at (312) 527-7700 to share information concerning your procedures and coordinate scheduling of fire drills.

In the event of a flood that may cause damage to tenant property or affect the normal operation of the building, designated tenant representatives will be contacted by security personnel, regardless of the time of day.

The first priority is to ensure that no personal injury occurs as the result of a flood. The second priority is to discover the cause and prevent or minimize additional flooding.

Once the flooding has been contained, clean-up operations will be commenced. Tenants will need to contact their insurance carrier for any damage to their property regardless of cause or source.

If there is a toxic spill or exposure, proceed immediately to an area where you are no longer exposed. Call 911, providing the building's address, your floor, your phone number, and what type of spill has occurred. After 911 has been called, call Security (312-527-7700) and inform them of the situation.

Take appropriate action to contain the hazard, closing doors behind you and always follow all safety procedures when working with toxic materials.

Telephone Threat

When a bomb threat is made over the telephone, obtain the following information from the caller:

• Exact location of the device
• Time set for explosion
• Description of the device
• Reason the caller has placed the bomb
• Exact words used by the caller

Keep this information as confidential as possible.

Call 911.

Call Security Office: (312) 527-7700 .

In the event that you are asked to evacuate the Building, please move away from the Building so as to allow unfettered access to emergency personnel. Do not re-enter the Building until the Management Office, the Police, or the Fire Department have given clearance.

THE MART recommends that each tenant have an emergency action plan in place to help their employees prepare for, and react quickly to, a regional emergency, including terrorist attacks. Click on the links below to access a variety of resources that aid in preparing for a regional emergency.