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Operations

DOCK AND FREIGHT

CONTACTS

Vanessa Reyes, Operations Manager - (312) 527-0344

Chris Basiorka, Operations Manager - (312) 527-3555

Miguel Zayas, Dock Supervisor- (312) 527-7559

EMAIL SERVICE DESK

DOCK HOURS

Contact the Dock Office to schedule deliveries and request assistance if needed.

4:00am – 8:00pm, Monday-Friday

6:00am – 2:30pm, Saturday

Dock assistance is only available between the hours of 8:00am and 4:00pm Monday through Friday. Dock assistance after 4pm or dock use after 8pm is available at an additional charge, with advanced scheduling.

EMAIL DOCK

FREIGHT HOURS

The building is served by five manual freight elevators that are first come, first served, but if needed, can be reserved by contacting the Service Department.

6:00am – 1:00am, Monday-Friday

6:30am – 2:30pm, Saturday

FREIGHT DIMENSIONS

LABOR ASSISTANCE

Please call Dock Office or Service Department to inquire about available services and to schedule labor in advance. Overtime service is available at an additional charge, with advanced scheduling.

8:00am – 4:00pm, Monday-Friday
EMAIL DOCK

LOCATION

THE MART's dock entrance is located on W. Kinzie Street, under the Orleans Street overpass.

Call (312) 527-7562 for detail directions.

Directions:

  • From I-94/I-90, exit on Ohio Street.
  • At the first light, turn right onto Orleans.
  • Turn right onto Hubbard Street.
  • Turn left onto Kingsbury Street.
  • Turn left onto Kinzie Street.
  • At the stop sign, turn right to the dock.

ADDITIONAL INFORMATION

You may check up to (4) flatbeds from the dock. Flatbeds, must be returned that same day.

You must have a removal pass in order to remove merchandise from the building; removal passes can be obtained on your Service Portal account.

Please note that during trade shows, dock availability may be limited to accommodate tenants participating in the show as well as exhibitors. Please refer to our websites' event calendar for annual trade show dates when planning deliveries and pickups. Tradeshow move in/move outs occur days before and after a show. Pick-ups or deliveries which require the use of a cart are restricted from show floors during show hours.

The loading dock has ten berths that can accommodate semi trucks. Three berths are available to reserve and allow for a two hour unloading time. The other seven are utilized for in-house deliveries and require MART labor assistance. We also have over thirty berths for box/straight or POV's (personally owned vehicles) and allow for a 30 minute unloading time. Unloading on the North or South Drive is strictly prohibited.