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Tenant Resources

GENERAL INFO

FORMS AND MEMOS

REMOVAL PASS INSTRUCTIONS APP & MOBILE ACCESS INSTRUCTIONS FACADE INSPECTION MEMO FIRE PREVENTION INSPECTIONS MEMO

FORM - TENANT DATABASE CONTACTS FORM - TENANT EVENT NOTICE

BUILDING HOLIDAYS

The Building Holidays observed each year are listed below in order to aid your planning operations during the year.
New Year's Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Christmas Day
Certain services are not provided on weekends and the holidays listed above.
2024 SCHEDULE 2025 SCHEDULE

INSURANCE

Tenant Insurance

Each tenant is responsible for maintaining a valid Certificate of Insurance on file with the Management Office. Please review your Lease for minimums and indemnifications, and send a digital version of your Certificate of Insurance to VornadoCOI@docutrax.com.

Certificate holder should be listed as:

Merchandise Mart LLC

222 Merchandise Mart Plaza, Suite 470

Chicago IL 60654

GO TO VENDOR INSURANCE GO TO CONTRACTOR INSURANCE

MAIL AND DELIVERIES

Mail delivery at THE MART is handled by the Fort Dearborn Post Office. For any questions or concerns regarding your mail service, please contact them directly.

To ensure successful delivery, all mail and packages should be properly addressed. If necessary, include additional instructions for the carrier. When possible, please use the 2nd Floor "Hat" Lockers for Amazon deliveries.

Your MART Address:

YOUR COMPANY NAME

ATTN: COMPANY REP

222 Merchandise Mart Plaza

YOUR SUITE NUMBER

Chicago, IL 60654

FORT DEARBORN USPS - INFO FORT DEARBORN USPS - REPORT AN ISSUE

ACCOUNTING

Tenant payments can be sent to the lockbox at

Merchandise Mart L.L.C.

1728 Paysphere Circle

Chicago IL 60674

For Accounts Receivable questions, including requests for ACH information or to obtain a W-9, please select ACCOUNTS RECEIVABLE HELP.

For questions specific to Work Order Request tickets, please select WORK ORDER INVOICE HELP.

ACCOUNTS RECEIVABLE HELP WORK ORDER INVOICE HELP

EVENT AND MEETING PLANNING

Whether you are looking for venue space or need help coordinating an event within your leased space, THE MART has the resources available to make it happen.

Please note that Tenant Event Notices are only required if you are hosting an event within your space.

TENANT EVENT NOTICE FIND EVENT SPACE VENDOR INSURANCE AND CATERING GUIDELINES